Privacy Policy
Welcome to I-HOTEL Furniture. This Privacy Policy explains how we handle personal data when you visit our website or contact us for business inquiries. Please note that we do not offer user registration, membership accounts, or login functionalities on this website. We only collect personal data voluntarily provided by you through our contact forms, email communications, or project inquiry requests for the sole purpose of providing custom hotel furniture solutions and technical support.
This policy is in accordance with the European General Data Protection Regulation (GDPR) 2016/679. Processing is based on the principles of lawfulness, transparency, and data minimization. For general website usage terms, please also refer to our Terms & Conditions of Use.
Data Controller & No User Accounts
I-HOTEL Furniture acts as the Data Controller for any personal information you share with us. We do not create user profiles, store passwords, or maintain a registered user database. Your data is strictly used for B2B communication, project estimation, and order fulfillment. We provide strict privacy instructions to our employees and ensure these protocols are applied across all departments handling client information.
What Data We Collect & Why
Since there is no registration system, we only process data that you explicitly provide to initiate a business relationship. This includes:
- • Contact Information: Name, company name, email address, phone number, and project location provided via inquiry forms.
- • Project Details: Technical specifications, room layouts, material preferences, and shop drawing requirements shared for quotation purposes.
- • Technical Data: IP addresses and browser cookies collected automatically for website security, analytics, and functionality (see Cookies section below).
How We Use Your Data
Your personal data is processed exclusively for the following B2B purposes:
- • Responding to your inquiries and providing technical consultations.
- • Preparing custom quotations, shop drawings, and project proposals.
- • Managing production orders, logistics, and delivery coordination.
- • Sending relevant product updates or industry news ONLY if you have explicitly opted in.
We do NOT sell, rent, or share your data with third parties for marketing purposes. Data is only shared with essential service providers (e.g., shipping partners, payment processors) under strict confidentiality agreements, or when required by law enforcement authorities.
Data Storage & Security
Since we do not maintain user accounts, your data is stored securely in our encrypted CRM and project management systems solely for the duration of the business relationship and statutory retention periods. We implement industry-standard security measures (SSL encryption, access controls, regular backups) to protect against unauthorized access, loss, or alteration. However, no electronic transmission is 100% secure; we recommend using updated antivirus software and secure networks when communicating sensitive project details.
Your Rights Under GDPR
Even without a user account, you retain full rights over your personal data under Articles 15-22 of GDPR 2016/679. You may request:
- • Confirmation of whether we hold your data and access to it.
- • Correction of inaccurate or incomplete data.
- • Erasure ("Right to be Forgotten") when data is no longer necessary.
- • Restriction of processing or objection to direct marketing.
- • Data portability in a structured, machine-readable format.
To exercise these rights, simply email us at inquiry@i-hotelfurniture.com. We will respond within 30 days. Note that we may retain minimal data if required by Turkish commercial/tax laws, even after erasure requests.
Cookies & Third-Party Links
Our website uses essential cookies for functionality and analytics cookies to improve user experience. We do not use tracking cookies for advertising profiling. You can manage cookie preferences via your browser settings. Our site may contain links to third-party websites (e.g., material suppliers); we are not responsible for their privacy practices.
Contact Us
For any privacy-related questions, data requests, or concerns, please contact our Data Protection Officer at:
inquiry@i-hotelfurniture.com
We are committed to resolving your concerns promptly and transparently.